Shipping & Returns (quick)
DELIVERY...
All orders require 1-day processing time. So please factor this extra day into your delivery expectations. Also, the delivery windows listed below are the official times, and not what you may see during checkout estimation.
* Delivery times are not guaranteed. Burning Sands has no control over the efficiency or delivery competency of the USPS service or their employees and if there are delays in delivery it is beyond our control. Therefore, late deliveries are not eligible for refunds or store credit. To read all the details of our product shipping, please visit our full Shipping Policy page. |
RETURNS & EXCHANGES...
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SHIP YOUR ITEM BACK...
Please include a small note in the package explaining what you'd like us to do… refund, exchange for a different size or color, store credit, etc... Please remember to ensure that the item you’re returning is repackaged with all elements. You may begin the return process after logging into your account and selecting the return option on the order that contains the item you need to return. |