Enjoy The Benefits Of Registering:
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: (323) 813-1997
Mon-Fri: 10:00 am - 6:00 pm
Free shipping on all U.S. orders of $10 or more of eligible items across any qualifying product.
Credit Card: Visa, MasterCard, American Express & Apple Pay. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return almost any item purchased on Burning Sands within 14 days of the order date.
All orders require 1-day processing time. So please factor this extra day into your delivery expectations. Also, the delivery windows listed below are the official times, and not what you may see during checkout estimation.
* Delivery times are not guaranteed. Burning Sands has no control over the efficiency or delivery competency of the USPS service or their employees and if there are delays in delivery it is beyond our control. Therefore, late deliveries are not eligible for refunds or store credit.
To read all the details of our product shipping, please visit our full Shipping Policy page.
RETURNS & EXCHANGES...
SHIP YOUR ITEM BACK...
Please include a small note in the package explaining what you'd like us to do… refund, exchange for a different size or color, store credit, etc...
To start a return or exchange, please visit our full Returns and Exchanges portal.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.